Servitize.dk – Strategic Service Development

Get help with development and implementation of service concepts through a financed programme

Servitization – an extensive process of change
Servitization is the transformation of industrial companies from primarily being product suppliers to selling product related services.

For small to medium-sized enterprises (SMEs) servitization can be a demanding and complex process that requires strategic anchoring, management focus, new competencies among employees, changes in the organization and an international outlook. In addition, there are challenges associated with developing data-driven services and implementing new technologies such as IoT, sensors and data analysis. IoT in particular is considered a main enabler towards developing servitized business models, but lack of knowledge of IoT can be a show-stopper.

Tailored development programmes
Through tailored development programmes, Servitize.dk helps Danish manufacturing SMEs implement servitization. This is done by supporting the development and operationalization of specific product-service concepts, through focus on strategy, management, technology, design, organization and networking. The purpose of Servitize.DK is to support companies in this process, to aid competitiveness, growth and creation of value.

All of this is closely linked to academic research, which, among other things will uncover how servitization is linked to the strategic digital transformation process that many companies face, as well as meetings, networking arrangements and conferences.

Through tailored development programmes, Servitize.dk helps Danish manufacturing SMEs implement servitization. This is done by supporting the development and operationalization of specific product-service concepts, through focus on strategy, management, technology, design, organization and networking. The purpose of Servitize.DK is to support companies in this process, to aid competitiveness, growth and creation of value.

All of this is closely linked to academic research, which, among other things will uncover how servitization is linked to the strategic digital transformation process that many companies face, as well as meetings, networking arrangements and conferences.

We help to define a product-service project

We help with the application

We do this through

our extensive experience with development of service-offerings and our deep knowledge of the challenges facing manufacturing SMEs

A Servitize.DK development programme (Servitize.DK Transform) typically consists of five customised workshops:

1
Mapping
2
Target setting
3
Generation of ideas
4
Implementation
5
Organizational acceptance
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Price
A Servitize.DK Transform programme is free. Companies receive up to 80 hours of consultant time for workshops and individual sparring. Companies are expected to spend at least 80 internally financed hours on the project.